Kowin Tech is a dynamic information and communications technology (ICT) solutions provider. We have the distinction of being formed and managed by skilled IT professionals with the commitment and experience that permits no compromise of quality to our products and services.
Expertise in establishing process and enabling IT and Telecommunication across Financial Services, IT, Retail, and BPO industries.
We offer a wide range of IT and ICT solutions including fully managed IT support and consultancy services, hosted cloud solutions, VoIP telephony, dialler management services, reporting & analytics.
Kowin Tech operates on a set of four core values: Integrity, Excellence, Accountability, and Grace. These values inform everything that we do - from the people we hire, to how we service our clients, to every interaction we have.
We solve urgent business problems providing affordable, comprehensive, and innovative cloud solutions focused on enhancing business growth, increasing customer lifetime value, and reducing acquisition costs.
We cater to your businesses needs by customising telecommunications and connectivity solutions accordingly. We offer high-quality, reliable domestic and international termination with a Tier 1 Level VoIP service to ensure that you receive only the best.
Read MoreCall Centres are focussed on high-performance, and high-quality sales and customer service. So, why not have a simple and easy set-up to get your call centre up and running in no time?
Read MoreThe set-up is simple as we have a complete cloud-based and hosted call centre solution, which would enable remote agents to work from anywhere and all they will need is a reliable internet connection, computer, and headset. We are equipped to assist and offer our services from call centres with 2 - 300+ agents, no matter the size we are here to equip you with the technology needed to make your business successful.
Read MoreAlong with data cleaning, we offer services that give you real-time analytics and feedback on how your information is performing.
Read MoreIn order to get the best results, we offer a cell phone and data cleaning service. This means that any data that is sent or uploaded for campaigns, will be run through a database that will verify and rank these leads according to quality. This information can be utilised accordingly in your call centre and your AVM campaigns!
Read MoreAutomated Voice Message Marketing, also known as AVM Marketing is a great way for you to reach your target market and get accurate feedback. This would ensure that you receive leads that are genuinely interested and helps your agents with converting these leads into sales.
Read MoreWe are equipped to help you with your business. You get all of the rewards, with minimal after-sale support!
We are able to offer a whitelabel solution where you use our skills, knowledge and infrastructure to look after your company - but all with your company's name on it. We offer support directly through your support channel as your company's support team. This saves you time, money and gives you peace of mind that experts are handling your clients needs with the utmost care and expertise.
Robust and professionally supported solutions. We can find the right solutions by evaluating your current setup and recommending a solution or combination of solutions to decrease costs and increase flexibility.